Is there something you just don’t understand about your bill? Are you aware that our fee increased July 2019? Have you checked our FAQ and are you sure that it isn’t pro-rated? We are here- just ask your question! Please note that we can only assist you with the storm water portion of your inquiry.

Include the following details:

  • Last 7 numbers of MLGW account

  • Address of inquiry account

  • General description of storm water fee inquiry

Storm Water Fee Inquiry

Name *

Fees & Billing

The City of Memphis Storm Water Program is required by our NPDES Permit to do many things. To meet the requirements of our permit, the City established the Storm Water Enterprise Fund. You may specifically reference Ordinances 5135, 5157 and 5650. The fee funds the ongoing maintenance and improvement of the storm water drainage system, the detection and monitoring of illicit discharges, construction site inspections, public awareness, the sampling of our waterways, and more.